Privacy Policy

Welcome to the Abadikan.id Privacy Policy

We at PT Abadikan Digital Indonesia ("we", "us", or "Abadikan.id") deeply value your trust. This document explains how we collect, use, protect, and share your personal information when you use our services.

We want you to feel safe and comfortable, because your privacy is just as important as the love story you are preserving.

1. Information We Collect

   Information You Provide Directly (Couple Information)

   • Account Data: When you register, we collect basic information such as your full name, email address, and phone number.
   • Invitation Content: All information you enter for your invitation, including the couple's names, parents' names, event details (date, time, venue), and your love story.
   • Media: Photos and videos you upload to your gallery or story timeline.

   Information Provided by Your Guests

   • RSVP Data: Guest names, attendance confirmation, number of guests attending, and answers to any other questions you configure.
   • Guestbook Messages: Wishes, photos, or videos submitted by your guests.
   • Digital Gift Information: Sender name, message, and transaction details. Please note that we do not store credit card or bank account details; these are processed securely by our trusted, licensed payment gateway partners.

   Information We Collect Automatically

   • Usage Data: We collect anonymous information about how you and your guests interact with our site (e.g. the most frequently used features) to help us make improvements.
   • Technical Data: Information such as IP address, browser type, and device used. This is important for security and display optimisation.

2. How We Use Your Information

   Our primary goal is to make your experience meaningful. We use your information to:

   • Provide and Manage the Service: Create, personalise, and host your digital invitation.
   • Communication: Send important notifications related to your account, service updates, and payment confirmations.
   • Customer Support: Help you when you contact our team with questions or issues.
   • Service Improvement: Analyse usage data anonymously to improve features, functionality, and the overall user experience.
   • Security: Protect our platform from fraud, misuse, and illegal activity.

   Important: We will never sell your personal information to third parties. Your story belongs to you, not to anyone else.

3. Who We Share Your Information With

   We only share your information in very limited and necessary circumstances:

   • Third-Party Service Providers: We work with trusted companies for services such as payment processing and site analytics (e.g. Google Analytics). They only have access to the information needed to perform their tasks and are contractually bound to maintain its confidentiality.
   • Legal Obligations: If required by law, we may need to disclose your information to the relevant authorities.

4. Data Security and Storage

   • Security: We implement strong technical and organisational security measures, including SSL encryption in transit and encryption when data is stored on our servers.
   • Storage: Your data is stored on secure cloud servers. While your account is active, we will keep your invitation data. After the active period ends, the invitation page will no longer be publicly accessible, but your data (such as the guestbook and gift summaries) will remain securely stored in your dashboard.

5. Your Rights Over Your Data

   You have full control over your information:

   • Access & Correction: You can view and edit most of your personal information directly from your account dashboard.
   • Deletion: You can request permanent deletion of your account and all associated data by contacting our support team. This process cannot be undone.

6. Children's Privacy

   • Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children.
   • If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will promptly delete that information from our servers.

7. Changes to This Policy

   • We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
   • If there are significant changes, we will notify you via email or a notification on our site at least 30 days before the changes take effect.
   • We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Questions About Your Privacy?

If you have any further questions about this privacy policy or how we handle your data, please do not hesitate to contact us at legal@abadikan.id or via WhatsApp Support.